Privacy Policy

At Floral Collection, we value your privacy and are committed to protecting your personal information. Any data you share with us — such as your name, email address, or order details — is used solely to provide a better shopping experience and process your orders. We do not sell, rent, or share your information with third parties for marketing purposes. Your trust means everything to us, and we take appropriate security measures to keep your data safe. By using our website, you agree to the terms outlined in this policy.

Terms of Service

By using the Floral Collection website, you agree to the following terms and conditions. All products listed are subject to availability and may be withdrawn at any time. Prices are subject to change without prior notice. When placing an order, please ensure your information is accurate. We reserve the right to refuse or cancel any order at our discretion. All content on this website, including images and text, is the property of Floral Collection and may not be used without permission. Use of our site signifies your agreement to comply with these terms.

Return & Exchange Policy

We offer a 7-day return policy from the date you receive your order. Items must be unworn, unused, with tags, and in original packaging along with proof of purchase. Refunds are only issued for defective or incorrect items. For other concerns like change of mind, only exchanges are allowed. The customer is responsible for sending the item back to our office and covering delivery charges. Exchanges will be processed after inspection.

Items on sale are non-refundable and non-exchangeable, unless found defective. Items sent without prior approval will not be accepted.

Damaged or incorrect items must be reported immediately upon receiving the package. We do not accept returns for personalized items, perishable goods, personal care products, or hazardous materials. Gift cards and sale items are also non-returnable.

Refunds (if approved) will be credited to your original payment method after inspection. Processing time may vary depending on your bank or credit card provider.

Our Story

At Floral Collection, our journey began with a simple idea — to celebrate elegance and individuality through timeless fashion. Inspired by nature’s grace and the vibrant charm of floral beauty, we set out to create a brand that blends classic aesthetics with modern sophistication. Each piece in our collection is thoughtfully designed to reflect confidence, comfort, and creativity. What started as a small passion project has grown into a community that values quality, detail, and self-expression. We’re here to help you look good and feel even better — because your style tells your story.

Contact Us

We'd love to hear from you! For any questions, collaborations, or feedback, feel free to reach out. The easiest way to contact us is through our gamiljust send us a direct message and we’ll get back to you as soon as possible.

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